Business Systems Analyst – Flint

  • Date Posted
  • Department Administrative Group
    Information Technology

About the Business Systems Analyst position

The Charles Stewart Mott Foundation has an immediate opening in its Flint office for a Business Systems Analyst to join a four-person team responsible for all Information Technology services of this large, international organization.


  • Analyze business issues and challenges to identify, evaluate and recommend technology solutions to solve business problems and improve business decision-making with a focus on core systems, technology strategies and standards.
  • Collaborate with other stakeholders and vendors to ensure successful implementation of technology solutions in accordance with business requirements.
  • Translate business requirements into appropriate technical specifications documenting functional specifications, conversions, interfaces, reports, forms and workflows.
  • Primary responsibility for managing systems and processes related to the delivery of end-user support.
  • Provide first tier troubleshooting for end-user technical support.
  • Escalate issues beyond technical expertise to appropriate support personnel. Manage support ticket life cycle, ensuring that issues are resolved in a timely manner.
  • Assist users, when requested, in the technical set up of meetings in Foundation conference rooms.
  • Maintain files, contracts, invoices and other records.
  • Maintain calendar and arrange schedules.
  • Take notes or minutes at meetings.
  • Proofread materials.
  • Ensure follow-up for deadlines, timely reports and other administrative details.
  • Work to solve administration problems and suggest changes in internal process and procedures as needed.
  • Track, review and route invoices for approval and payment.
  • Address and resolve relevant inquiries and questions.
  • Actively maintain and monitor hardware/software inventory and related office supplies.
  • Manage lifecycle of equipment records.
  • Collaborate with vendors and resources to achieve project goals.
  • Maintain and update knowledgebase documentation to provide to staff, as well as contributing to the departmental depository of information.

Qualifications and requirements

  • A bachelor’s degree is required, or an equivalent combination of education and experience in this position.
  • One to three years’ experience in an analyst role or IT environment.
  • Proficiency in Microsoft Office 365.
  • Effective analytical and organizational skills.
  • Strong written and verbal communication skills.
  • The capacity for independent judgment.
  • The ability to work effectively with people.
  • The position requires an on-site presence in the Flint office Monday through Thursday, with the option to work remotely on Friday. Employees may flex their hours earlier in the week to work a half day on Friday, and they also have an additional bank of remote-work days each year.

How to apply for this position

To apply, please submit your cover letter and resume to Scott Mayotte at

Applications will be reviewed on a rolling basis. We encourage interested parties to apply as soon as possible.

About the Mott Foundation

The Charles Stewart Mott Foundation is an endowed private foundation providing grant support to nonprofit organizations across the U.S. and internationally.  In 2023, the Foundation awarded 376 grants totaling approximately $149 million for projects within its four primary areas of giving: Environment, Education, Civil Society and the Flint Area. More information about the Foundation’s programs and grants is available at Charles Stewart Mott Foundation. The Foundation’s headquarters is located in the southeastern Michigan community of Flint.

The Mott Foundation is an equal opportunity employer and encourages diversity of thinking, background and perspective among its staff. All qualified individuals are encouraged to apply.

This position offers a competitive salary commensurate with experience, as well as generous benefits and retirement plans.